Built for restoration contractors

You build the business. We install the system.

ReconSmart Solutions helps restoration contractors move claims from intake through approval with defensible estimating, disciplined follow up, and operating systems that protect margin.

Contractor focused ReconSmart supports restoration companies, not direct property owners.
Claim lifecycle support Estimating, follow up, approval control, and production handoff.
Operationally grounded Recommendations are built for real teams, files, and workflows.
Margin conscious Every system is evaluated against execution and profitability.

The operational reality

Hard work does not fix an uncontrolled process.

Most restoration companies do not have a workload problem. They have disconnected estimating, communication, production, and financial systems. That creates idle files, unnecessary supplements, owner dependency, and preventable margin loss.

Files lose momentum

No defined owner, next action, or follow up date means work sits without control.

Scopes reach production incomplete

Weak front end scope discipline pushes corrections and conflict downstream.

Leadership becomes the system

When processes live in the owner’s head, every department waits for intervention.

Revenue leaks between departments

Estimating, contracting, job costing, billing, and collections fall out of alignment.

What ReconSmart installs

One operating system. Three points of control.

The services are connected by design. A better estimate without follow up still stalls. Better operations without financial controls still leaks margin. ReconSmart addresses the entire execution chain.

Estimate Writing & Claim File Support

Defensible scopes supported by documentation, carrier communication, and disciplined follow up.

  • Mitigation, repairs, and contents estimates
  • Scope comparison and rebuttal support
  • Approval tracking and carrier follow up
  • Production ready scope delivery
  • Interior and exterior claim support

Operational Systems Consulting

Practical systems that create ownership, visibility, accountability, and repeatable execution.

  • Claims workflow and SOP development
  • Role clarity and accountability
  • KPI and cycle time tracking
  • Estimate to production handoff
  • Leadership operating cadence

Revenue & Margin Systems Review

A structured review of the gaps that allow revenue to leak before, during, and after production.

  • Contract and payment structure
  • Lead conversion and source tracking
  • Job costing alignment
  • Billing and collection controls
  • Margin protection checkpoints

Claim execution system

A controlled path from intake to production.

Every file needs defined ownership, a next action, and a next touch point. Anything less is unmanaged work in progress.

Step 01 Review the file Confirm scope, documentation, coverage context, and missing information.
Step 02 Create and submit Build the estimate and send a clear, defensible claim package.
Step 03 Control the follow up Confirm receipt, review timing, responsibility, and the next touch point.
Step 04 Resolve the gaps Address omissions, pricing issues, scope conflicts, and supporting rationale.
Step 05 Handoff to production Deliver an approved, executable scope aligned with job costing and billing.

What changes

Structure creates speed, visibility, and margin control.

The objective is not more activity. The objective is a business that moves claims consistently, hands work to production cleanly, and gives leadership accurate visibility without constant firefighting.

Clear file ownership Every claim has a responsible person, next action, and follow up date.
Stronger front end scope discipline Better estimate logic reduces downstream corrections and avoidable supplements.
Reduced owner dependency Documented workflows replace memory, improvisation, and repeated intervention.
Improved margin visibility Estimating, job costing, billing, and collections remain connected.
Jack Liu, Managing Principal of ReconSmart Solutions

From the founder

“Contractors do not need more disconnected advice. They need structure inside the workflow.

After more than 20 years inside restoration and insurance claims, the same pattern kept appearing: good companies working hard without a controlled operating system. ReconSmart was built to connect estimating, claim communication, production, and financial accountability.

We do not advise from a distance. We work inside the process, identify the constraint, install the control, and help the team execute it consistently.

Jack Liu Managing Principal

Client fit

ReconSmart is not built for every contractor.

The work creates value when leadership is ready to replace reactive habits with documented systems, measurable accountability, and disciplined execution.

Strong fit

  • You have recurring claim delays or supplement issues
  • Your owner or managers remain trapped in daily firefighting
  • Estimating and production operate with inconsistent handoffs
  • You want better visibility, accountability, and margin control

Poor fit

  • You want a generic estimate with no claim file support
  • You are unwilling to document workflows or measure performance
  • You expect improvement without leadership accountability
  • You are seeking direct homeowner claim representation

Fix the operating system before adding more volume.

Start with a strategic assessment of your claims workflow, estimating discipline, operational controls, and margin protection.

Call or message: 770 589 1788 Email: info@reconsmartsolutions.com

Estimate turnaround, approval timing, and implementation results vary based on file complexity, carrier responsiveness, documentation, and client participation.

Request the Assessment