1. Who does ReconSmart work with?

ReconSmart partners with restoration contractors and claim driven trade professionals.
We do not contract directly with homeowners.
Our focus is strengthening contractor operations within the insurance claim lifecycle.

2. Is ReconSmart a public adjusting firm?

No. We do not negotiate claims or represent policyholders.
We provide consulting, estimate development, documentation review, and operational process strategy.

3. How does the retainer model work?

We operate primarily on a retainer based structure.
This allows consistent integration into your estimating workflow and operational systems.
Engagements are tailored to your size, volume, and growth goals.

4. Do you replace an in house estimator?

Not necessarily.
We may act as outsourced estimating support or enhance your current team with structured review systems and claim discipline.
Our goal is scalability, not dependency.

5. What estimating platforms and tools do you work in?

We operate within Xactimate and ESX file environments.
We align with your CRM, documentation tools, and field capture systems such as Matterport or Docusketch.
Our focus is seamless integration.

6. Is this project based or ongoing support?

ReconSmart is structured for ongoing partnership.
Insurance driven restoration requires process consistency and operational discipline.
Long term engagement produces measurable results.

7. What is SmartStart?

SmartStart is a structured mentorship and training initiative for emerging restoration professionals.
It is designed to develop technical estimating skills and process awareness for the next generation of industry leaders.

8. How does ReconSmart support brand and digital positioning?

We help contractors clarify messaging, strengthen digital presence, and align brand identity with operational capability.
Your systems and your story must match.

9. What makes ReconSmart different?

More than 20 years inside the restoration and insurance ecosystem.
We lead with process first, estimating second.
Our objective is to build systems that scale and endure.

10. Is ReconSmart the right fit for every contractor?

No.
We work best with contractors committed to structure, accountability, and long term operational improvement.
If you are looking for quick estimate writing without process discipline, we are not the right partner.